FAQ'S

Do you accept exchanges or returns ?

No due to health reasons we are not able to accept.

Can I be featured on your social media ?

Anyone can be featured just tag @shopbadgalluxe !

Do you ship worldwide ?

Yes

Are lashes cruelty free ?

Yes only handcrafted from natural shed mink hair.

How long is shipping ?

Processing can take 2-5 business days and shipping can take 2-5 business days. All U.S orders are shipped with USPS First Class Parcel Service. International orders can take 7 - 10 business days.

How do I contact you ?

The best way to contact us is on our Instagram page @shopbadgalluxe but if you have a question about your order please email us support@badgalluxe.com

How can I pick up if I am local ?

In order to pick up locally please contact us so that we can discuss a pick up date and time with you. Use code LOCAL to waive shipping fees and please be aware when you use that code you will not be able to use any other discount code. Please make sure you use your phone number so that we can contact you easily. If you don't use the code LOCAL please make sure you say that it is a pickup in the description box so we are made aware. Please not processing times are still in place for pickups.

How can I cancel my order ?

Orders can not be canceled all orders are final sale NO EXCEPTIONS ! This information is also provided in our terms and conditions at checkout.